Privacy and Cookie Policy

Last updated: 10th March, 2025

1. Introduction

Castle Lake Conservation Group (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring the security of your personal data. This Privacy and Cookie Policy explains how we collect, use, store, and safeguard your information when you visit our website or interact with us.

We comply with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws. By using our website, you agree to the collection and use of your information in accordance with this policy.

2. What Personal Data We Collect

We may collect and process the following types of personal data:

  • Contact Information – Such as your name, email address, and any details you provide when you contact us or subscribe to our newsletter.
  • Browsing Data – Including IP addresses, browser type, and how you interact with our website.
  • Cookies and Tracking Technologies – Information collected through cookies and similar technologies to improve user experience.

3. How We Use Your Data

We collect and process personal data for the following purposes:

  • To communicate with you and respond to your enquiries.
  • To provide updates, newsletters, or information about our activities.
  • To improve our website functionality and user experience.
  • To analyse website traffic and usage patterns.
  • To comply with legal obligations.

4. Legal Basis for Processing

We process your data based on:

  • Your consent – When you subscribe to our newsletter or accept cookies.
  • Legitimate interests – To improve our services and respond to your queries.
  • Legal obligations – When required by law.

5. How Long We Keep Your Data

We only retain your personal data for as long as necessary for the purposes outlined in this policy.

  • Contact information – Stored as long as required for communication.
  • Browsing data – Retained for the duration of your visit and according to cookie settings.
  • Cookies – Stored according to your preferences (see our Cookie Policy below).

6. How We Protect Your Data

We implement appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.

7. Sharing Your Data

We do not sell or share your personal data with third parties unless:

  • It is necessary to provide a service you have requested.
  • We are legally required to do so.
  • We use trusted third-party service providers to assist in operating our website (these providers are obligated to keep your data secure).

8. Your Data Rights

Under data protection laws, you have the following rights:

  • Access – Request a copy of the personal data we hold about you.
  • Correction – Request correction of inaccurate data.
  • Erasure – Request deletion of your personal data.
  • Restriction – Request limitation of how we process your data.
  • Objection – Object to data processing, including direct marketing.
  • Data Portability – Request a copy of your data in a usable format.

To exercise your rights, contact us at info@castlelakecg.co.uk.

9. Changes to This Policy

We may update this policy from time to time. Any significant changes will be communicated to you, and we encourage you to review this policy regularly.

Cookie Policy

1. What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us improve functionality, analyse site traffic, and enhance your experience.

2. Types of Cookies We Use

  • Essential Cookies – Necessary for basic website functionality.
  • Performance Cookies – Help us understand how visitors use our website.
  • Functional Cookies – Store user preferences to enhance your experience.
  • Marketing Cookies – Used for targeted advertisements (if applicable).

3. Managing Your Cookie Preferences

You can control or disable cookies via your browser settings. However, disabling certain cookies may affect website functionality.

4. How Long Cookies Are Stored

Cookies remain on your device for a specified duration, depending on their type:

  • Session cookies – Deleted when you close your browser.
  • Persistent cookies – Stored for a defined period or until manually deleted.

5. Contact Us

If you have any questions about this Privacy and Cookie Policy, contact us at:

📧 Email: info@castlelakecg.co.uk

We are committed to transparency and protecting your privacy while you enjoy Castle Lake’s natural beauty.